Product Guide

Understand how Supervity works — core concepts, execution model, and platform building blocks.

This guide explains how Supervity works, independent of role.
Before jumping into use cases, APIs, or advanced configurations, it’s important to understand the core building blocks and how they fit together.

Whether you are a business user, ops/admin, IT, or developer, everyone uses the same underlying primitives:

  • operators
  • jobs
  • auto apps
  • integrations
  • approvals
  • schedules

The difference across roles is what you build, not how the platform works.


How to read this guide

If you’re new to Supervity, follow the order below.
Each page builds on the previous one and establishes a shared mental model.

If you’re experienced, you can jump directly to the section you need — but the concepts remain the same.


1. Platform Overview

Platform Overview

Start here to understand:

  • what Supervity is at a system level
  • the execution model of operators, jobs, and auto apps
  • how humans, operators, and tools work together
  • where integrations, approvals, and schedules fit in

This page defines the language and concepts used everywhere else.


2. Understanding Operators

Understanding Operators

Learn:

  • what operators are
  • how operators plan and execute work
  • the difference between ad-hoc and saved operators
  • how operators interact with workflows, tools, and humans

This explains who does the work inside the platform.


3. Workflows Explained

Workflows Explained

Covers:

  • what a workflow is
  • how jobs are executed step by step
  • branching, parallelism, and error handling
  • human-in-the-loop workflows

This explains how work is structured and executed.


4. Integrations Overview

Integrations Overview

Learn:

  • how external systems are connected
  • how integrations are used as tools by operators
  • security and permission boundaries
  • managing and troubleshooting integrations

All roles rely on integrations, regardless of use case.


5. Scheduling & Automation

Scheduling & Automation

Understand:

  • how and when workflows run
  • schedules, triggers, and webhooks
  • retries, failures, and monitoring
  • automation patterns across teams

This explains when work runs and how it’s operationalized.


6. Collaboration, employee marketplace & operator chat context

Collaboration, employee marketplace, and operator chat context

Covers:

  • organizations, teams, and role-based access
  • sharing the same workflow vs sending copies to individuals
  • the employee marketplace, review, and employee onboarding into operators, plus operator chat context
  • how workspace context affects operator chats, runs, and APIs

Use this when you are ready to operate as a team or to roll out operators to employees from marketplace listings.


Once you understand the product guide, you can move to role- or intent-specific sections:

  • Guides — approvals, employee marketplace and operators, security, troubleshooting, best practices
  • How-to — common workflow patterns and real-world examples
  • Reference — APIs, payloads, and platform interfaces
  • Tutorials — step-by-step, hands-on walkthroughs

The Product Guide is the foundation all of these build on.


If you’re ever unsure where a feature fits, come back here — every capability in Supervity maps to one of these core concepts.

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